Last updated: 7 November 2026
Delivery
All products on thrive.mk are digital (PDF) and are not sent by post. There are no delivery costs.
Immediately after a successful payment you receive the download link on the order confirmation page and in your email. Delivery is available in all countries.
If you do not receive the link within 24 hours, check your spam folder or write to us at hello@thrive.mk.
Refunds
Follow the steps in the guide. If they do not help you within 14 days of purchase, we will refund you. Send your request to hello@thrive.mk with your order number. One refund per customer.
Before payment, by ticking the consent box, you expressly request that delivery of the digital content begins immediately and you acknowledge that you thereby lose the right to withdraw from the contract within 14 days.
Replacing a damaged file
Exception: if the file is damaged, cannot be opened or you did not receive it, write to us at hello@thrive.mk and we will send you a working file. In such cases we provide a replacement, and if that does not solve the problem, we refund you.
Cancellation
Products are a one-time purchase without a subscription, so there is nothing to cancel after payment.
A problem with your order
If you have a problem with your order, please contact us at hello@thrive.mk first, before opening a dispute with your bank. We will respond within 2 business days.
Contact
Email: hello@thrive.mk
IONIZ LLC, 169 Madison Ave Ste 11534 Unit 295, New York, NY 10016, USA
Phone: +1 929 654 9129